ROASTED IN MIAMI BEACH
XO CUSTOMER CARE

TERMS OF SERVICE

Effective November 10, 2026

Who we are

These terms apply to purchases from XO Espresso Bar, operated by XO Hospitality Group LLC (“XO”, “we”, “us”), 723 Lincoln Lane North, Miami Beach, FL 33139. Contact us at contact@xoespressobar.com.

Orders and checkout

Orders are placed and paid through our secure checkout, provided by Shopify. Prices and taxes are shown at checkout before you place your order. Shipping rates are calculated at checkout.

Shipping

Coffee orders ship with FedEx. FedEx transit usually takes 2 business days. This is a typical transit estimate, not a guaranteed delivery date.

Clothing is dropshipped through Tapstitch.

If we cannot ship your order within the time we stated, or within 30 days if no time was stated, we will tell you, give you a revised shipping date, and explain your right to cancel for a full and prompt refund of the unshipped items. If we cannot fill an order, we will tell you promptly and refund you promptly.

Returns, damaged items and refunds

We do not accept returns on coffee or clothing.

If an item arrives damaged, contact contact@xoespressobar.com. We review each case and provide a replacement or a refund.

Nothing in these terms limits refunds owed when we do not ship or cannot fill an order, when you cancel because of a shipping delay as described above, or any other rights you have under applicable law.

Subscriptions

Coffee subscriptions are available every 2 weeks or monthly, at 10% off, and are billed on a recurring basis through Shopify checkout until cancelled. You can cancel your subscription through your Shopify customer account.

Privacy

Our Privacy Policy explains how personal information is handled, including your privacy choices.

Contact

Questions about these terms or your order: contact@xoespressobar.com.